Could Better Design Reform the Banking Industry?
The government just unveiled a prototype of a new clear and readable credit card agreement, with the goal of making sure people understand what they’re getting into when they get a new card.
I barely even look at new credit card offers any more, they are all such a mess.
Yeah, good luck with that. Just remember that credit card offers are hard to read not because banks don’t know where to find good design skills (they can certainly afford it), but because they have a vested interest in keeping you confused.
